Terms & Refund Policy
DECORS & EVENTS BY ROSIE
This terms of service agreement is between Decors & Events by Rosie (hereafter referred to as PLANNER) and CLIENT [hereafter referred to as CLIENT(s)]. This agreement makes Decors & Events by Rosie an “Agent of' the above” named clients.
The event shall begin at Eastern Standard Time. The event will take place at the Clients desired date time and location and ending at no later than the agreed date and time. Eastern Standard Time.
PLANNER agrees to provide the following: your Services will be outlined in your contract Agreement
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III. TERMS
The CLIENT agrees to provide payment for the services described. This payment shall be remitted to the PLANNER according to the following schedule:
Upon signing of this document
a. A retainer of at least 50% or must be paid with the signing of this contract. Ten percent of retainer is non-refundable in the case the event is canceled. It only locks in the date of your event.
b. Subsequent payment amounts must be made at least every 30 days or as scheduled below:
c. The final payment must be made no later than 30 days before event date. If final payment is not made by this date a 10% late charge will be added to balance amount due to PLANNER.
If 100% of the balance has not been paid 15 days prior to the event, services will not be rendered.
d. All items furnished for your event by Decors & Events by Rosie remains the property of Decors & Events by Rosie. This includes vases, pedestals, columns and any other fixtures used to properly execute your event. Personalized items with event day and/or names will be turned over to the client or their authorized representative at the end of event. Planner reserves all rights to publish decor/event photos for advertisement. Planner may upon request publish photographs of client’s event to social media and portfolios.
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TERMS OF CANCELLATION
Should the PLANNER cancel her services for any reason other than acts of God, and extreme illness, the CLIENT shall be released from any further payments and shall be refunded any amounts paid within the past fifteen (14) days, less any expenses incurred on behalf of the event. Should the CLIENT cancel the event the PLANNER would be harmed. The written notification must be received by the PLANNER with the CLIENTS intent to cancel the event. If the event is not canceled before the two-week deadline the CLIENT must pay any remaining balance to the PLANNER. Any payments made up until the cancellation date are considered property of the PLANNER. Exceptions to the above cancellation clause are the following:
a. If the Planner is at any time harassed, verbally or physically abused at any time during the planning process
b. If the Client(s) and or authorized representative are excessively late meetings
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Excessive lateness is defined as the event starting more than thirty (30) minutes after scheduled time
c. If the Client(s) or any representative is excessively intoxicated so that the planner cannot effectively complete the duties assigned to the planner
d. The client agrees to ensure to allow the planner to have coordination and planning execution without outside interference from parties who are not payees or the bride and groom otherwise known as the client(s).lf such interference is found to be present during the course of the planning; which is from the signing of contract until the end of the event day; then the client's contract will be canceled and none of the client's monies paid until that date shall be refunded.
If any of these items listed above take place the Client(s) contract is immediately canceled and the Planner will not complete the event as scheduled.
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FORCE MAJEURE
This agreement is automatically canceled if the event is interrupted by an act of God, by war, or by strikes.
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HOLD HARMLESS and INDEMNIFICATION
The PLANNER and CLIENT agree to hold one another harmless from negligence and to mutually indemnify. The person(s) whose signature(s) appear on this contract, known as "client", agree that Melanie Turner of Melanie Turner Designs & Events and Events, known as "Planner", provide services as agreed for, the event described and related events to the best of the planner's abilities, in the manner described and attached in this document. This is a binding contract which both parties and physically attached to the originals agreement. The laws of the State of Florida shall govern this contract, and any resulting arbitration shall take place within Orange County, Florida. Client assumes responsibility for all collection costs and legal fees incurred by the planner should enforcement of this contract become necessary. In the event that any part of the agreement is found to be invalid or unenforceable, the remainder of the agreement shall remain valid and enforceable. Any failure by one or both parties to enforce a provision of this agreement shall not constitute a waiver of any portion or provision of this agreement
AGREEMENT: NON-DISPARAGEMENT/DEFAMATION
The client(s) and planner agrees now, during and after the culmination of the event, not to disparage or defame Decors & Events by Rosie in any respect or to make any derogatory comments, whether written or oral, regarding Decors & Events by Rosie or any its current or former staff members, contracting parties, or its business or operations.
CONFIDENTIALITY AGREEMENT
a. Please respect our work. No part of any Decors & Events by Rosie proposals are authorized or intended by Decors & Events by Rosie to be copied, reproduced or in any other way used or otherwise disseminated in any form to any person or entity, unless said person or entity has license to do so. All unauthorized use of ideas, inspirations and/or images from Melanie Turner Event’s proposal shall constitute intentional infringement(s) of Melanie Turner Event’s intellectual property and shall further constitute a violation of our trademarks, copyrights, and other rights.
b. Planner request privacy during set up to in an effort to minimize distractions and foster productivity.
ACCEPTANCE OF FULL AGREEMENT
This agreement, plus any necessary attachments, constitutes the full agreement. Any changes to this contract must be approved in writing by both PLANNER and CLIENT and a new contract will be generated. Once this agreement is signed information concerning the event will only be provided to those individuals whose names are listed as clients. Those parties affixing signatures below agree to accept the terms and conditions of this contract/agreement.
Rental Responsibility Waiver Form
Client agrees to accept all financial responsibility for any rented items that Decors and Events by Rosie or any of it's authorized person may rent on my behalf for my event from any outside party. I have been made aware of such items and agree to accept any damage cost caused by my guest or myself. I accept any fees related to rental items. I understand that it may be required of me to pay full value replacement cost for any damaged item. If any item is in my possession or any other authorized person's possession I agree to pay any late charges that may occur. If any rental of dishes occurs and client declines to accept the additional dishwasher fee and prior dish arrangement has not been made it is the client's responsibility to designate someone to remove dishes from tables, remove excess food and prepare dishes for the dishwasher cycle.
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Non-Licensed Catering Waiver Form
I acknowledge and agree to release and hold harmless Decors and Events by Rosie and more and any of its representatives from any damages or incidents resulting in sickness or death of any of my guests attending my event that may result from my decision not to hire a licensed catering service. I have declined the option to do so against the advisory of the planner. I have been made aware of the risk that involves my decision.
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Decor Rental Policy
1. Reservation: To secure your rental items, a reservation fee of 100% of the total rental cost is required upon booking. Any remaining balance is due [14] days prior to the event date.
2. Payment: We accept all major credit cards for rental payments. All payments are non-refundable and must be made via our online payment system.
3. Rental Period: Rental items are typically reserved for a 24-hour period. Items are dropped off and picked up at the end of the event. Additional rental time may be available upon request and subject to additional fees.
4. Delivery and Pickup: Professional delivery, setup, and pickup services are included in all rental packages. Delivery fees may apply based on location and accessibility.
5. Damage and Loss: The client is responsible for the care and safekeeping of all rental items during the rental period. Any damages or loss of items will be assessed and charged accordingly.
6. Cancellation: Cancellation of rental orders may result in forfeiture of the reservation fee. Cancellations made within 14 days of the event date may result in a $100 rebooking fee.
7. Changes and Modifications: Any changes or modifications to the rental order must be communicated to us in writing at least 14 days prior to the event date.
8. Liability: We are not liable for any injuries, accidents, or damages that occur during the use of our rental items.
9. Terms and Conditions: By booking our rental items, you agree to abide by our terms and conditions outlined in contract and rental policy.
10. Contact: For inquiries or assistance regarding rental items, please contact us here or use the Chat Messenger on our site for faster response.
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Updated as of July 16, 2024
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Contact Info:
Rose Compere | Event Planner
Decors & Events By Rosie
(516) 468-1816