Before you place your order, please take a moment to review our rental policy here. Items must be rented at least 14 days before your event. If you need rentals in less than 14 days, please give us a call immediately at (516) 468-1816.
Reserve Your Items Today!
Event Item Rental Policy:
1. Reservation: To secure your rental items, a reservation fee of 100% of the total rental cost is required upon booking. Any remaining balance is due [14] days prior to the event date (or same day of booking for rentals less than 14 days).
2. Payment: We accept all major credit cards for rental payments. All payments are non-refundable and must be made via our online payment system.
3. Rental Period: Rental items are typically reserved for a 24-hour period. Items are dropped off and picked up at the end of the event. Additional rental time may be available upon request and subject to additional fees.
4. Delivery and Pickup: Professional delivery, setup, and pickup services are included in all rental packages. Delivery fees may apply based on location and accessibility.
5. Damage and Loss: The client is responsible for the care and safekeeping of all rental items during the rental period. Any damages or loss of items will be assessed and charged accordingly.
6. Cancellation: Cancellation of rental orders may result in forfeiture of the reservation fee. Cancellations made within 14 days of the event date may result in a $100 rebooking fee.
7. Changes and Modifications: Any changes or modifications to the rental order must be communicated to us in writing at least 14 days prior to the event date.
8. Liability: We are not liable for any injuries, accidents, or damages that occur during the use of our rental items.
9. Terms and Conditions: By booking our rental items, you agree to abide by our terms and conditions outlined in contract and rental policy.
10. Contact: For inquiries or assistance regarding rental items, please contact us here or use the Chat Messenger on our site for faster response.